Multi-factor Authentication (MFA)
Choose your MFA device
You can use the Thomson Reuters Authenticator mobile app or a third-party app.
To use the Thomson Reuters Authenticator Mobile APP (Recommended)
Check the system requirements to make sure your mobile device will work with the app.
To enable MFA you must have access to a mobile device with a working camera that is capable of downloading applications from Google Play, the Apple App Store or the Amazon Appstore.
Cellular data or Wi-Fi connectivity is required for your device to receive sign-in approval requests from the Authenticator app. The TR Authenticator app can also provide one-time use codes in cases where cellular and Wi-Fi access are not available.
Further details & troubleshooting